Shipping and Returns
Frank Interrante accepts online orders for shipment all over the world. Original works of art are shipped and packaged via USPS Priority Mail or FedEx. Please allow 10 - 21 business days from the date of your order to your delivery date. Prints are shipped from USPS Priority Mail. Once your order is shipped we will email you your tracking number. Please include your phone number with your order so that if necessary, the carrier can contact you.
Damage during shipping:
In the unlikely event that your order is damaged during shipping you will receive a full refund or replacement if you provide all of the original packaging for the shipper's inspection. The refund will be issued by the shipper and not Frank Interrante. Please note, there are no exceptions to this policy.
Returns or exchanges of original art:
We accept returns of original artwork returned within 10 days from the date of delivery. Original artwork must arrive in the same exact condition as when they left. Returns must Include all original packaging.
If originals arrive after 10 days from the date of delivery, you will not be eligible for a credit and
you must pay for shipping back to the original delivery address. Please note, there are no exceptions to this policy.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
If you are purchasing any items shipping from the United States into a different country, any taxes or duties that are imposed are your responsibility upon pick up of your parcel.
Paying duty and/or taxes on imported goods. Any item mailed to Canada may be subject to the Goods and Services Tax (GST) and/or duty. Unless specifically exempted, you must pay the 5% GST on items you import into Canada by mail. The CBSA calculates any duties owing based on the value of the goods in Canadian funds.
No returns of print orders:
Please note, all prints and accessories are specially created to order just for you. Therefore, all sales are final and there are no returns or exchanges.